TravelLingo Support

How can we help?

Find answers to common questions, try a few quick troubleshooting steps, or contact us directly for help with TravelLingo.

Contact support

Need help with the app or have a question that is not answered below? Send us an email and include as much detail as possible.

Email Support

Common questions

Quick answers about using TravelLingo.

Which languages are available?

TravelLingo currently includes practical travel phrases in Spanish, French, Italian, and German.

Can I use the app while traveling?

TravelLingo is designed to help you practice before your trip and quickly review useful phrases while you travel.

How do I adjust pronunciation audio?

Start playing a phrase, then use your device’s volume buttons while the audio is playing to adjust the media volume.

Why is speech practice not hearing me?

Confirm that microphone and speech-recognition permissions are enabled for TravelLingo in your device settings, then reopen the app.

How do I report an incorrect phrase?

Email support with the language, phrase, and screen where you found the issue so we can review it.

How is my information handled?

Review our Privacy Policy for information about app data, analytics, and how TravelLingo handles your information.

Read the Privacy Policy

Troubleshooting

These steps resolve many common app issues.

  1. 1

    Close and reopen the app

    Fully close TravelLingo, then open it again.

  2. 2

    Check app permissions

    Make sure microphone and speech-recognition permissions are enabled in your device settings.

  3. 3

    Check your connection

    Confirm that your device has a stable internet connection when using features that require one.

  4. 4

    Install the latest version

    Check the App Store or Google Play for an available TravelLingo update.

  5. 5

    Restart your device

    Restarting your phone or tablet can clear temporary system issues.

When contacting us

Please include your device type, operating system, TravelLingo app version, and a brief description of what happened. Screenshots are helpful when available.

Contact TravelLingo